WE ARE TAKING ORDERS UNTIL 18/12 AND THEN THE WAREHOUSE WILL BE CLOSED UNTIL 31/01/2025

GHISANATIVA: pots, pans, grill pans in naked cast iron and portable hobs in cast iron

Privacy policy

Dear Visitor,

After browsing this Website, data relating to identified or identifiable individuals may be processed.

With reference to this data processing, we hereby provide the following information, pursuant to Article 13 of the European General Data Protection Regulation (EU Regulation 2016/679), the validity of which does not extend to any other external websites consulted by the user via links on this Website.

By continuing to browse, and by subscribing to the service proposals contained in the various parts of the Website (subscribing to our newsletter, filling in forms to request information, online purchases etc.), this general information on processing is considered to have been acquired, as well as any specific information linked to processing for different and specific purposes, and the user explicitly gives his/her consent to processing. It should be noted that the consent is valid only if it comes from a person of legal age or a minor who has reached the age of 14 (Article 2 – quinques Legislative Decree 196 of 2003).

About us

The GHISANATIVA® trademark belongs to Fonderia Finco Srl.

The Data Controller is Fonderia Finco Srl, with registered and administrative office:

Via Palladio 6,
35100 Marsango of Campo San Martino
Italy
Tel. 049552066
E-mail: info@fonderiafinco.it

Legal basis for data collection

The European Data Protection Regulation contains a number of “legal bases” for the processing of personal data, these bases represent the legal grounds for companies such as ours to collect personal information about you. We have taken particular care to ensure that your data is processed in accordance with the legal bases provided, which include:

Performance of the contract – In certain cases, we need your personal data to enter into a contract or to take any action you request prior to entering into a contract. In this case, the provision of your personal data will be necessary in order to provide you with the products, information and services you have requested and to carry out the activities as set out above. If you do not provide us with your personal information, we will not be able to provide you with the products and services you have requested.

Legal compliance – In order to comply with certain legal requirements, we must collect and use your data. We are required by law to maintain accounting and tax records relating to our services. Your personal data is necessary to provide you with the information and services you have requested and to carry out the activities as outlined above. If you do not provide us with your personal data, we will not be able to provide the services you have requested.

Legitimate interests – this term is used in data protection law to indicate that there is a valid and fair reason for the use of your data; we use it in a way that does not harm your interests and rights. We use your data to pursue our legitimate interests in a way that could reasonably be expected in the course of running our business, without this having any material consequences on your rights, freedoms or interests. In this regard, we may send you promotional communications about our service, subject to your right to opt-out. We analyse how users interact with our Website so that we can better understand which elements of the design are usable and which are not. This allows us to improve and develop the quality of the digital experience we offer to all our users.

Consent – in some cases we may ask for your consent before we use your information.

When is your data collected?

Below is a list of situations in which we may collect data about you:

What data is collected and how is it used?

The type of data we collect varies depending on how you interact with us. In general, we endeavour to limit, as far as possible, the amount of data we collect and retain only that which is necessary in accordance with the legal basis on which we received your information. Where possible, we will inform you whether or not we need to provide the requested information and, if so, whether or not you can place an order, sign up to receive updates and offers without this information. If the information is mandatory and you do not provide it, we may not be able to provide our services.

Information you provide to us when you interact with us:

Account information: this category includes, for example, full name, login email, username, and other registration information. For activities that require the creation of an account, we collect (or create) only the login information necessary to do so.

Personal Contact Information: This category includes any information that would allow us to contact you personally, such as your full name, address where you live or where you would like to receive correspondence, telephone number (home, cell) or e-mail address, and, in some cases, information such as gender and cooking interests. Generally, the personal contact information we collect relates to a variety of activities, including account registration (e.g., website community features, newsletter subscription, etc.), customer support and customer feedback. In the event you create an account with us, some of your personal contact information may be stored in your account profile.

Therefore, the optional, explicit and voluntary sending of electronic mail to the addresses indicated on this Website entails the subsequent acquisition of the sender’s address, which is necessary to reply to requests, as well as any other personal data included in the message. Specific summarised information is also reported or displayed in the sections of the Website set up for particular services on request and subject, where appropriate, to the consent of the data subject.

Order and product information: this category includes details of the products you have ordered and searched for online, the time and date of the searches you made about them, to make our advertising visible to you (with your consent) when you visit other Websites and generally to better understand our customers’ preferences so that we can improve their customer experience as well as our products.

Your feedback: this category includes information that you voluntarily share with us about your experience in using GHISANATIVA® products, such as your comments and suggestions, personal experiences or other feedback you send us about what you may have appreciated (or not) in using our products or services. We usually collect this information in the form of feedback forms and email correspondence. We use your feedback to understand what our customers think about our products and their experience with us, to improve our products and the customer experience and, where you consent to this, to discuss your feedback with you.

User-generated content and posts: this category refers to any content that you create and then share with us (and third parties, where applicable) by uploading it to our website, such as our customer pages or our social media spaces, such as photos, videos, personal stories or other similar content. Any other information you choose to make public on our Website (e.g. information shared with other members of our community).

Information collected automatically:

When you interact with us through the Website, we use various technologies (including cookies, as described in the Cookie Policy) to collect your interests (pages viewed, products clicked, shopping cart abandoned) and certain data about you such as your geographic location. In accordance with the information provided in the banner that appears on our Website when you first access it, browsing and remaining on the Website constitutes your consent to the use of cookies, as described in the Cookie Policy.

Information received and collected from other sources:

We may obtain information including personal data from third parties and sources other than our Website.

Social media

We work with social media and digital advertising platforms to simplify access to your account.

In addition, we would like to give you the opportunity to take advantage of offers and/or promotions more relevant to your interests at certain times by sending you emails (where you have given your consent) following your visits to the Website.

Voluntary provision of data

Apart from that specified for navigation data and technical cookies, the user is free to provide his or her personal data through the use of specific forms or modules on the site to request the newsletter, information material or other communications and, more generally, for the purposes specified in the relevant and specific information note. The non-communication of this personal data may lead to the impossibility of fulfilling the relative request.

Processing methods

Our company, as the data controller, will manage and store the personal data collected through the use of the Website and its various features that can be activated at the user’s request, using automated and/or paper-based tools, for the time strictly necessary to achieve the purposes for which they were collected or voluntarily communicated by the user.

Specific security measures, as provided for by Article 32 of Regulation (EU) 2016/679, are observed to prevent data loss, illegal or incorrect use and unauthorised access.

The data is managed only by persons authorised by the data controller; if necessary, the personal data connected to the google analytics and google ads services may be processed by the staff of the consulting company that takes care of the technical maintenance of the Website. The latter has been assessed and chosen by Fonderia Finco for its proven reliability and competence.

Under no circumstances will the data be subject to dissemination to third parties.

On the aforementioned data, user profiling activities are foreseen in order to acquire an aggregate overview of our customers for the purpose of understanding user behaviour on the Website and for profiling purposes.

We are not responsible for the functionality of third-party websites

Our Website may provide links to, or features on, third-party websites (such as social networking sites) which we do not own or over which we have no control. Should you decide to click on such links or use such features, you do so entirely at your own risk, as we are not responsible for the content or features of any third-party websites, applications or features.

Do we share your personal information?

GHISANATIVA® may share your personal information with its suppliers so that they can process your data on our behalf. We will not sell, trade or offer your information to third-party companies for marketing purposes.

Suppliers and third-party providers

We share your personal information with third parties we trust, such as couriers who handle the delivery of our products, consultants, individuals who help us customise and/or manage our offers, Website, application development and who cooperate in maintaining and managing our customer relationships and the promotional services we offer you.

How third-party providers are used

Your data may only be used to improve digital communication, to get an overview of our users, to understand which pages they visit most, where users come from (how they know us), what they buy or would like to buy.

We work closely with our web providers to ensure that your privacy is respected and protected at all times. If you stop using their services, any data they hold about you will be deleted or anonymised.

In addition, service companies such as our couriers are only granted access to your data for the scope and period necessary to provide the respective service.

How do we protect your personal information?

GHISANATIVA® knows how important data security is for all our customers, therefore, we pay the utmost attention to the processing of data and take all appropriate measures to protect them. Furthermore, we require the same level of security from our suppliers with whom we share such data.

Encryption for payment information

Access to your personal information is password-protected and sensitive data (such as payment card information) is protected by encryption.

Other security measures

We may also take other measures to protect your information, consistent with the sensitivity of the data and other considerations (such as how the information is collected and where it is stored). These measures may include, among other things, additional access restrictions, password requirements, and physical safeguards.

Measures you can take

Despite our best efforts, no security guarantees or standards provide anywhere near 100% certainty about the security of your data. Therefore, it is important that you play a role in keeping your information safe. When registering for an online account, make sure you choose a password that is difficult for others to guess and never reveal it to anyone else. If you use a shared or public computer, never opt for the option to remember your login ID or password, and be sure to log out of your account whenever you stop using your computer.

The above safeguards do not apply to information that you choose to share in public areas such as our Website community or other similar areas.

How long do we keep your personal information?

We will retain your personal information for the period necessary to fulfil the purposes described in this Policy.  We will retain your personal information for a limited period of time depending on the purpose for which it was collected, after which your personal information will be irreversibly deleted or otherwise anonymised. The retention period differs depending on the purpose of the processing: for example, data collected when you purchase goods on www.ghisanativa.it are processed until all administrative and accounting formalities have been completed, then stored in accordance with local tax regulations (ten years), those used to send you our newsletters until you ask us to stop sending them (revocation of consent or objection to receiving them) and, in any case, within 2 (two) years of your last interaction of any kind with us.

The persons to whom the processed personal data refer are guaranteed all the rights set out in Articles 15, 16, 17, 18 of Regulation 679 (access with confirmation of the existence or otherwise of their data; rectification, cancellation and limitation of processing when applicable).

The data subject has the right to object in any case, for legitimate reasons, to their processing.

If you have any questions, please contact us…

We hope this policy has helped you understand how we handle your personal data and your rights.

If you have any further questions regarding this Policy or require clarification, please write to:

FONDERIA FINCO Srl

Via Palladio 6

35010 Campo San Martino (Padua)

Italy

or to the e-mail address: privacy@fonderiafinco.it.

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